Privacy Policy

Protecting your information is our priority. This privacy policy will explain what information we collect, who we share it with, how it can be modified, how it is secured, how updates will be communicated, and how to address concerns. This policy applies only to information collected by this website, www.packwoodbrewingco.com, and Packwood Brewing Company.

By continuing to browse and use this website, and/or by purchasing something from us, you consent to the data practices described in this document. If you disagree with any part of this policy, please do not use our website. If you feel that an improvement can be made to this policy, please contact us.

Collection of Personal Information

We collect your information when you place an order on our website, send a message through a form, fill out an application, subscribe to our email newsletter, respond to a survey, or enter a contest. We only have access to/collect personal information that you give us voluntarily through our website, via email, or other direct contact from you. We may collect your name, address, email, and phone number. If you purchase our products and/or services, we collect billing and credit card information. We may also collect anonymous demographic information, which is not unique to you, such as your age, gender, and interests. We may gather additional personal or non-personal information in the future.

Use of Personal Information

We are the sole owners of the information collected on this site. We collect and use your personal information to operate our website and deliver the services you have requested. Information gathered during the purchase process will be used to complete the purchase transaction. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. We will only disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on us or the site; (b) protect and defend the rights or property of Packwood Brewing Company; and, (c) act under exigent circumstances to protect the personal safety of users of www.packwoodbrewingco.com, or the public.

Automatically Collected Data

Information about your computer hardware and software may be automatically collected by our website. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of our website. We may keep track of the pages our users visit within www.packwoodbrewingco.com, in order to determine what services are the most popular, and to improve the customer experience.

Cookies

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors. One of the primary functions of cookies is to provide a time-saving convenience feature. The cookie tells the web server that you have returned to a specific page, recalling bits of specific information from the previous visit. We use cookies to remember browser preferences and to improve our visitors' experiences on the site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Control of Information

You may contact us by email to: see what information we have about you, if any; change or correct any information we have about you; have us delete any information we have about you; and/or to express any concern you have about our use of your information. Send a message to hello@packwoodbrewingco.com.

Orders

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

Third-Party Sharing

We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order. We occasionally partner with other parties to provide specific services. When the user chooses to sign up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser or next to the url at the top of your web browser (depending on which browser you use), or by looking for "https" at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.

External Links

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify winners and award prizes. Survey information will be used to improve the use and satisfaction of this site and our business.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Packwood Brewing Company by contacting us by email at hello@packwoodbrewingco.com or by following the instructions to unsubscribe at the bottom of each email newsletter.

Notification of Changes

We will occasionally update our Privacy Policy to reflect company and customer feedback, and to protect your information. We will post changes to this page, update the modification date below, and/or send you an email to notify you of the changes.

Effective date: July 9, 2018

Contact Information

We welcome your questions or comments regarding this Privacy Policy.

You may contact us at:

Packwood Brewing Co.
PO Box 434
Packwood, Washington 98361

Email Address:
hello@packwoodbrewingco.com